Privacy policy

Last Updated: August 2026

This Privacy Policy describes how Stupid3d ("we", "us", "our", or "Stupid3d") collects, uses, stores, and protects your personal information when you visit our website, purchase our products, use our customization services, or otherwise communicate with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements. Any updated version will be published on this page with a revised "Last Updated" date.

How We Collect and Use Your Personal Information

We collect information that you provide directly to us when you browse our website, create an account, place an order, customize a product, contact us, or use other website services.

We may also automatically collect certain information about how you interact with our website through cookies and similar technologies.

Information We Collect Directly From You

Depending on how you use our website, we may collect:

Contact details including your name, phone number, email address, and address.
Order information including billing address, shipping address, products purchased, order details, and payment confirmation.
Account information such as information required to create and manage your customer account.
Customization information including names, text, images, logos, artwork, and other files you provide for customized products.
Customer support information including information you provide when contacting us regarding an order, product, customization, or other query.

Providing certain information may be necessary to place an order, receive a customized product, or use particular features of our website.

Information We Collect Automatically

When you visit our website, we may automatically collect certain technical and usage information, including information about your device, browser, IP address, website activity, and interaction with our website.

We may use cookies, analytics tools, pixels, and similar technologies to understand how visitors use our website and improve our services.

Information We Receive From Third Parties

We may receive necessary information from third-party service providers that help us operate our business, such as payment processors, website service providers, analytics providers, and delivery or logistics partners.

How We Use Your Personal Information

We may use your information for the following purposes:

Order Fulfillment: To process, manufacture, customize, pack, and deliver your orders.
Customization: To create products using the names, text, logos, images, or other information you provide.
Payments: To process and confirm payments through secure third-party payment providers.
Customer Support: To respond to questions, complaints, and requests.
Communication: To send order confirmations, shipping updates, delivery information, and other service-related communications.
Marketing: To send promotional offers, product updates, and other marketing communications where permitted.
Website Improvement: To understand website usage and improve our products, services, and customer experience.
Security: To prevent fraud, unauthorized activity, misuse, or other security issues.
Legal Compliance: To comply with applicable laws, regulations, legal requests, and business requirements.

Cookies

Like many websites, Stupid3d may use cookies and similar technologies.

Cookies may help us:

Keep the website functioning properly
Remember customer preferences
Maintain shopping cart functionality
Understand website traffic
Analyze website performance
Improve customer experience
Support marketing and advertising activities

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

How We Share Your Personal Information

We may share necessary personal information with trusted third parties that help us operate Stupid3d, including:

Payment service providers
Our delivery and logistics partners
Website and technology service providers
Analytics providers
Customer support providers
Marketing service providers where applicable

We only share information that is reasonably necessary for providing our services, processing orders, delivering products, operating our website, or fulfilling legal requirements.

We do not sell or rent your personal information to third parties.

Customized Products and Uploaded Content

When you order a customized product, you may upload names, logos, images, artwork, or other files.

We use these files to create and fulfill your customized order and provide related customer support.

You are responsible for ensuring that you have the necessary rights or permission to use any logo, image, artwork, name, or other content that you upload.

Stupid3d reserves the right to refuse customization requests involving content that is illegal, abusive, infringing, or otherwise inappropriate.

Third-Party Websites and Services

Our website may contain links or integrations to third-party services such as payment providers, social media platforms, analytics services, or other external websites.

These third parties may have their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites or services.

Children's Privacy

Our website is not intended for children to make purchases independently.

We do not knowingly collect personal information from children for independent purchases or account creation. Parents or guardians should supervise children's use of our website.

Security and Retention of Your Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

Marketing Communications

Where permitted, we may contact customers through email, WhatsApp, SMS, or other communication channels regarding offers, new products, promotions, or other marketing information.

You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe or opt-out option.

We may continue to send essential communications related to your orders, payments, account, or services even if you opt out of marketing communications.

Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request:

Access to certain personal information we hold about you
Correction of inaccurate information
Deletion of certain information
Withdrawal of consent where applicable
Information about how your personal information is being used

To make a privacy-related request, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

Complaints and Privacy Concerns

If you have a concern, complaint, or question regarding how we handle your personal information, please contact us using the details below.

We will make reasonable efforts to review and respond to your concern.

Contact

Stupid3d

Email: support@stupid3d.com
WhatsApp: 6263109106 / 8519091904
Address: Scheme No. 78, Vijay Nagar, Indore, Madhya Pradesh, India
Business Hours: Monday–Saturday, 10:00 AM–8:00 PM
Instagram: @stupid.3d

For privacy-related questions or requests, please contact us at support@stupid3d.com.